Complaints

At Doormatdirect, we always aim to provide the best possible service. However, we understand that sometimes things may not go as expected.

 

If you have a complaint, we kindly ask you to contact us first so we can resolve the issue as quickly as possible.

 

You can reach us by email at info@doormatdirect.co.uk.

We aim to respond to all enquiries within 2 working hours and will do our best to find a suitable solution promptly.